wagamama
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
wagamama Overview
wagamama has 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: All rushed, Lots of branches and consistently good food.
Cons: No complaints process, Often full as very popular, Under pressure all staff.Recent recommendations regarding this business are as follows: "Do not eat at Wagamama", "Avoid purchasing e-gift cards", "Super cool, excellent nosh and very tasty well served meals. Totally scrummy", "Don’t bother !".
wagamama has 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: All rushed, Lots of branches and consistently good food.
Cons: No complaints process, Often full as very popular, Under pressure all staff.Recent recommendations regarding this business are as follows: "Do not eat at Wagamama", "Avoid purchasing e-gift cards", "Super cool, excellent nosh and very tasty well served meals. Totally scrummy", "Don’t bother !".
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
I think its absolutely discusting that wagamumas does not have a contact number for head office let alone a contact number for HR/human resources
Preferred solution: Someone from HR OR head office to contact me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Resolved: Very disappointed, dissatisfied customer.
Company fixed the issue and I have been provided with apology. Somebody from their complaints department rang me. She listened to me, apologised and refunded the meals.
Preferred solution: Full refund
User's recommendation: Do not eat at Wagamama
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Tring, Hertfordshire
Gift card not delivered and no response from customer support
User's recommendation: Avoid purchasing e-gift cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Swindon, England
Complaint
- All rushed
- Under pressure all staff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charity Request
- Lots of branches and consistently good food
- Often full as very popular
Preferred solution: A voucher for a charity raffle
User's recommendation: Super cool, excellent nosh and very tasty well served meals. Totally scrummy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brierley Hill, England
Complaint
No response from retailer
- No complaints process
Preferred solution: Full refund
User's recommendation: Don’t bother !
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there is a complaints process, you can go on their website and complain via the feedback form, it's really quick + they usually get back to you within a few days